SUPPORT

Dedicated to Personal Service

Jobscope ERP software Support is fully staffed by a competent and knowledgeable first line of support in our US headquarters. We have placed a high priority on giving our customers the ability to quickly speak to a real person who is familiar with the products Jobscope offers.
So often in software support, the first line of support is only a resource that sends pages from manuals while delaying the ability to speak to higher levels of support personnel for days and sometimes weeks even on urgent problems. It is our goal to provide the highest level of software support in the industry and not to become another example of a poorly executed, outsourced support line. Jobscope resources are also available for project management support or support of weekend and after-hours upgrade assistance.

Continuing ERP Success

Not only do our experienced consultants guide you in getting your software up and running quickly, but your continued success is paramount to keeping a competitive edge in the manufacturing marketplace. In order to perpetually increase your performance, our software and your experience must continue to grow together.

Join our yearly Customer Advisory Council meetings to help set the vision for product development, knowledge share with other industry leaders, and learn new ways to use JOBSCOPE more efficiently and effectively. Attend yearly online user group meetings to discuss ideas and share growth plans with the community.

  • Regularly meet with top industry performers
  • Share ideas and best practices with other manufacturers and JOBSCOPE users
  • Your voice matters – over 50% of technology roadmap is from customer input